As we prepare for our end of October Change Leaders Forum with Microsoft, Empowering the Modern Intelligent Workplace, a new podcast from McKinsey argues that successful digital supported change programmes require executives to apply equal discipline and rigour to the hard and soft elements that matter. The main soft issues are organisation, people and culture.

The podcast is based on extensive research reported in McKinsey’s new book, Beyond Performance 2.0: A Proven Approach to Leading Large-Scale Change [John Wiley & Sons, July 2019]; which itself is a thoroughly revised and updated edition of the original book Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage [John Wiley & Sons, 2011], reflecting a decade of additional research into the science of organisational change.

You can access the podcast by clicking below. 

The book reinforces the key findings of a 2018 study by Microsoft, in association with London Business School, which concluded that three main conditions were required to derive the full benefits of a modern digital workplace – maximising the potential of digital technologies combined with strong digital leadership and a strong digital culture.

Resulting business benefits include higher productivity; creativity and collaboration; talent recruitment and retention.

We provided a more detailed summary of the Microsoft Survey in a three-part blog series here – Digital Workplaces Help Win the War for Talent.

Registration (free) to attend our Change Leaders Forum is now open at Empowering the Modern Intelligent Workplace.