Projects
Heineken – Streamlining Business Processes
Following a strategic decision to re-develop and standardise on Microsoft technologies, Bridgeall was selected from a competitive tender as one of Heineken UK’s SharePoint .NET and core ASP.NET preferred development partners based on our deep .NET experience, SharePoint know-how, agile development approach and rigorous software engineering discipline.
With the aim of delivering immediate improvements in business processes, the first project was to transition an Out of Hours Support Manager application from a variety of disparate departmental solutions, both Lotus Notes applications and spreadsheets, into a single application that streamlined the process for the business. This initial application would lay much of the framework for standardising subsequent applications. To ensure seamless integration, Bridgeall took a wider and longer-term view, developing a set of re-usable components and design elements that could be easily incorporated across the full programme.
V Ships – Keeping Shipping Lanes Open During a Pandemic with Azure Virtual Desktop (AVD)
V.Ships engaged Bridgeall to design and implement a desktop virtualisation solution. Bridgeall ran a proof of concept for Azure Virtual Desktop and then rolled this out across the company.
Link Group – A Power Apps Health & Safety Risk Assessment Solution
One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.
As part of an on-going relationship with Link, supporting the Group on its journey to becoming a Modern Intelligent Workplace, Bridgeall delivered a new Risk Assessment solution using Power Apps. The new solution delivered cost and productivity improvements by streamlining the process of raising actions, reviewing and approving Risk assessments before they are finally published for use.
Consequently, Risk Assessments are now worked through to an approved state producing a final Risk Assessment document for organisation-wide use.
Community Justice Scotland – Breaking the Cycle of Re-Offending
Community Justice Scotland (CJS) is the national body responsible for reducing re-offending. An efficient and effective system for offender management is critical to achieving the organisation’s vision of breaking the cycle of re-offending.
Bridgeall is responsible for the support and on-going development of the Offender Management System used by CJS, the Scottish Prison Service, 1,200 social workers and 100 psychologists across 32 Local Authorities. A Bridgeall team comprising a Senior Project Manager, Solution Architect and Software Engineers work collaboratively to develop and provide on-going support for Community Justice applications. A new updated version of the system is developed and released annually.
BUUK – Service Desk & Monitoring Platform Integration
BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.
BUUK embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users.
Bridgeall were approached to integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.
Wheatley Group – Empowering the Modern Intelligent Workplace
McAllister Litho Group – Disaster Recovery with a Hybrid Cloud & On Premise Solution
McCallister Litho Group (MLG) is a dynamic print services and fulfilment company based in Glasgow.
MLG approached Bridgeall with an ageing group of servers and out of date business applications that required overhaul. They were also concerned about their ability to recover from a disaster should a major IT failure occur. Bridgeall produced a detailed options report providing several solutions with varying levels of cost. Key was the introduction of Cloud Services in Azure and Office 365 delivering significant improvements to the Business Continuity Plan.
The final solution consisted of a hybrid network of on premise and cloud based virtualised Windows Servers combined with Office 365, backed by a fully managed IT support contract covering business hours and 24/7 system monitoring.
SIA – M365 Migration & Adoption for the Security Industry Authority
Bridgeall worked in partnership with SIA to migrate them to Microsoft 365. Bridgeall migrated all services to Microsoft 365 with minimum disruption to SIA.
Caledonian MacBrayne – Sailing Towards a Modern Intelligent Workplace with O365
With a fleet of 33 vessels completing approximately 136,000 sailings a year, CalMac is the UK’s largest ferry operator providing a lifeline to communities across 200 miles of Scotland’s west coast.
Working closely with the CalMac internal management team, Bridgeall has put in place the foundations supporting the company’s digital transformation journey. Successfully delivered projects include an IBM Lotus Notes and SmartCloud migration to Microsoft O365; the transfer of CalMac’s Domino Intranet to SharePoint Online; together with support provided covering an organisation-wide O365 onboarding plan.
NHS GGC – Effective Project Management for NHS Greater Glasgow & Clyde
The NHS GGC were looking for a PMO solution to help them manage 100s of projects. Utilising SharePoint Online and Power BI, Microsoft’s data visualisation platform, the Bridgeall solution delivered a cost-effective way of standardising processes and documentation to support all stages of the project management lifecycle, reducing the need for less efficient processes.
Cumbria County Council – SharePoint Document Management for the Public Sector
Cumbria County Council, headquartered in Carlisle, employs over 10,000 staff and delivers a range of strategic services to the people of the county.
The Council wished to take advantage of a move to new premises by digitising physical mail they received. By ascertaining which departments received the most mail, the metrics would enable the Council to help digitise public services, resulting in more efficient and cost effective range delivery.
Bridgeall utilised the Council’s existing on-premise SharePoint 2013 Enterprise Farm to deliver a digital delivery document management solution which combined out-of-the-box SharePoint components with custom development covering the more complex requirements.
WICS – Migration of Email and Shared Drive Content to the Cloud
Bridgeall implemented Office 365 for email and and migrate all file content from the on-premise shared drives into SharePoint Online in a structured manner. Consequently all versions of Office applications were upgraded and compliance ensured with Microsoft licensing.
Link Group – Enhanced Productivity with O365
One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.
In order to take advantage of the full potential of the O365 portfolio of services Link made the decision to migrate from Google G-Suite.
Bridgeall were appointed to help Link Housing Group move from the Google G-Suite cloud solution and onto the Office 365 platform. This involved the migration of all mailboxes, user and team data stores.Bridgeall established a migration farm hosted in Azure for the duration of the project where data was initially transferred and converted from Google to Microsoft format. All mailboxes for users and shared resources containing email, calendars and contacts were migrated in O365 exchange online. It was completed as a cutover migration for the entire organisation with around 800 users going live across a single weekend.
Be-IT – Flexible, Secure, Anywhere, Any Device Working
To support new premises, Be-IT Resourcing, a leader in IT recruitment, required a cloud-based office for staff delivering a flexible, secure environment supporting anywhere, anytime, any device access to business-critical information.
Bridgeall’s expert Managed IT Services team implemented an O365 solution with an E3 subscription plan including Exchange, SharePoint and Skype along with licences for Office 2013 Professional enabling Be-IT to collaborate and share key business information 24/7 for any location. The project established the foundations for a more agile, flexible way of working.
REMT – Supporting the Royal Edinburgh Military Tattoo
The organisations microsite had been in use for several years and did not conform to up to date processes and ways of working, which resulted in additional manual work for REMT, with respect to organising performers and staff, as well as communication between the parties.
Bridgeall developed a responsive production microsite to provide key services and support to performers and staff. Working with the REMT team Bridgeall built a new microsite that reduced the manual effort, is easy to use for groups and performers, and can be used to distribute additional information prior to and during the event.
West Lothian College – Modernising a Legacy Intranet With SharePoint
West Lothian College had been facing a host of problems as a result of their outdated intranet system. Several unused sites and scattered information meant their employees were struggling to collaborate efficiently. Bridgeall worked with West Lothian College to create a new SharePoint intranet, prepare a review and provide suitable recommendations to modernise their existing intranet.