Projects
NHS NES – Job Re-Evaluation Platform Development for the NHS
Bridgeall delivered a solution architecture that considered the functional requirements of the system and requirements for integration into NHS Education for Scotland’s Turas Digital platform. The first phase of work engaged with the wider stakeholder community in NHS Scotland and identified a prioritised backlog of functionality that could be delivered, along with non-functional and data-migration requirements.
NHS NES – Supporting Professional Career Development in the NHS
The NES Nursing and Midwifery Career-long ePortfolio system allowed practitioners to record evidence of continuing professional development on an electronic platform however this system was not intuitive which meant that many health professionals did not use it and went back to paper-based re-validation.
Bridgeall was engaged by the Digital team at NHS Education for Scotland (NES Digital) to develop a new web application. Working closely with the NES product owners and UX team to refine user stories and develop appealing visual designs, the new system allowed users to generate evidence for re-validation in many formats, e.g. various forms, file uploads and professional details. The resulting application has been enhanced twice and is currently being used by 25,000 users.
Natural Power – A Bat Smart Curtailment System (BSCS)
NP, a leading independent renewable energy consultancy operating globally, required a system for the curtailment of wind turbines when a high risk of bat fatality is present on windfarms. In the US, the current blanket curtailment approach in response to high wind speed minimises bat fatalities (an endangered mammal) but at a significant economic cost to operators even when there are no bats in the area. Estimates suggest that 25% to 75% of curtailment hours may be unnecessary.
Working closely with NP and Elekon AG (a Swiss-based supplier of Batlogger equipment for recording and analysing the location of bats), Bridgeall custom developed the software underpinning a Bat Smart Curtailment System to minimise these economic costs. The system removes the need for blanket curtailment by monitoring bat activity in real-time, curtailing turbines only when relative risk value has reached a certain level.
MOSL – Settlements System for the Water Market in England
To fulfill its role as Market Operator for the world’s largest competitive water market, MOSL required a central solution to manage all market transactions and market-wide settlement of wholesale charges between the Wholesalers and Retailers.
Working in close partnership with the leading IT services provider CGI, Bridgeall successfully delivered the settlements sub-system at the heart of the Central Market Operating System (CMOS).Bridgeall developed the high-quality solution, which settles £2.5BN annually, over 15 months and after a further 6 months of market testing only 7 minor defects were detected.
McAllister Litho Group – Disaster Recovery with a Hybrid Cloud & On Premise Solution
McCallister Litho Group (MLG) is a dynamic print services and fulfilment company based in Glasgow.
MLG approached Bridgeall with an ageing group of servers and out of date business applications that required overhaul. They were also concerned about their ability to recover from a disaster should a major IT failure occur. Bridgeall produced a detailed options report providing several solutions with varying levels of cost. Key was the introduction of Cloud Services in Azure and Office 365 delivering significant improvements to the Business Continuity Plan.
The final solution consisted of a hybrid network of on premise and cloud based virtualised Windows Servers combined with Office 365, backed by a fully managed IT support contract covering business hours and 24/7 system monitoring.
Link Group – Enhanced Productivity with O365
One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.
In order to take advantage of the full potential of the O365 portfolio of services Link made the decision to migrate from Google G-Suite.
Bridgeall were appointed to help Link Housing Group move from the Google G-Suite cloud solution and onto the Office 365 platform. This involved the migration of all mailboxes, user and team data stores.Bridgeall established a migration farm hosted in Azure for the duration of the project where data was initially transferred and converted from Google to Microsoft format. All mailboxes for users and shared resources containing email, calendars and contacts were migrated in O365 exchange online. It was completed as a cutover migration for the entire organisation with around 800 users going live across a single weekend.
Link Group – A Power Apps Health & Safety Risk Assessment Solution
One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.
As part of an on-going relationship with Link, supporting the Group on its journey to becoming a Modern Intelligent Workplace, Bridgeall delivered a new Risk Assessment solution using Power Apps. The new solution delivered cost and productivity improvements by streamlining the process of raising actions, reviewing and approving Risk assessments before they are finally published for use.
Consequently, Risk Assessments are now worked through to an approved state producing a final Risk Assessment document for organisation-wide use.
Heineken – Streamlining Business Processes
Following a strategic decision to re-develop and standardise on Microsoft technologies, Bridgeall was selected from a competitive tender as one of Heineken UK’s SharePoint .NET and core ASP.NET preferred development partners based on our deep .NET experience, SharePoint know-how, agile development approach and rigorous software engineering discipline.
With the aim of delivering immediate improvements in business processes, the first project was to transition an Out of Hours Support Manager application from a variety of disparate departmental solutions, both Lotus Notes applications and spreadsheets, into a single application that streamlined the process for the business. This initial application would lay much of the framework for standardising subsequent applications. To ensure seamless integration, Bridgeall took a wider and longer-term view, developing a set of re-usable components and design elements that could be easily incorporated across the full programme.
Forest Research – A Modern Intranet Supporting Sustainable Forestry
Forest Research is the UK’s principal organisation for forestry and tree-related research, internationally renowned for the provision of evidence and scientific services in support of sustainable forestry. The organisation had an urgent requirement for a new Intranet to support its digital transformation journey.
Bridgeall successfully engaged with the internal Forest Research management team to deliver a Modern SharePoint Intranet including design, build, CMS, collaborative spaces, document management, governance, migration plan and post-launch support.
Bridgeall has subsequently provided governance and guidance around Office 365, Teams and SharePoint usage within the organisation.
Fair Start Scotland – Supporting Employment in Scotland
Fair Start Scotland (FSS) is Scotland’s employment support service providing assistance to those individuals ‘furthest from getting steady work’.
During the transition period from DWP, it became clear that a new Scottish IT system would be required to manage support and following a competitive tender, Bridgeall was appointed as the delivery partner for a new Scottish Employability Tracking Service (SETS).
Late delivery was not an option. The full project lifecycle – strategy, initiation, discovery, procurement, alpha, beta and transition to live service – had to be completed within 14 months; and at a fixed price. Working closely with FSS’s internal project team, and adopting an Agile approach, the Bridgeall software development team delivered on-time and under budget.
Energy Savings Trust – Reducing Scotland’s Carbon Footprint
EST is a social enterprise offering impartial advice on reducing the country’s carbon footprint. The Scottish Government asked EST to manage a project to design and build a register for the collection and validation of Energy Performance Certificates (EPC).
Bridgeall’s Microsoft accredited .NET development team designed, developed and deployed the new combined register within six months. An Agile development approach was essential to accommodate multiple third parties and frequent specification changes. The customised software solution developed by Bridgeall plays a key role in the Scottish Government’s drive to reduce the country’s carbon footprint, meeting the challenges of global warming. Circa 200,000 Energy Performance Certificates are generated annually from the new combined register.
Edrington – Tracking The Famous Grouse
Edrington makes some of the world’s best-loved Scotch Whiskies – The Macallan, Highland Park, The Glenrothes and The Famous Grouse. The Group had a requirement to improve the way it managed and tracked casks.
Developed on a SharePoint hosted app built using the latest version of ASP.NET MVC and SQL Azure, Bridgeall delivered a modern Cask Tracking System now in use across multiple locations in both Spain and Scotland. It allows Edrington to track cask creation, repairs and movements providing a detailed history for every cask, data integrity and a wealth of accessible management information. The project was successfully delivered on-time and under budget.
Cumbria County Council – SharePoint Document Management for the Public Sector
Cumbria County Council, headquartered in Carlisle, employs over 10,000 staff and delivers a range of strategic services to the people of the county.
The Council wished to take advantage of a move to new premises by digitising physical mail they received. By ascertaining which departments received the most mail, the metrics would enable the Council to help digitise public services, resulting in more efficient and cost effective range delivery.
Bridgeall utilised the Council’s existing on-premise SharePoint 2013 Enterprise Farm to deliver a digital delivery document management solution which combined out-of-the-box SharePoint components with custom development covering the more complex requirements.
Community Justice Scotland – Breaking the Cycle of Re-Offending
Community Justice Scotland (CJS) is the national body responsible for reducing re-offending. An efficient and effective system for offender management is critical to achieving the organisation’s vision of breaking the cycle of re-offending.
Bridgeall is responsible for the support and on-going development of the Offender Management System used by CJS, the Scottish Prison Service, 1,200 social workers and 100 psychologists across 32 Local Authorities. A Bridgeall team comprising a Senior Project Manager, Solution Architect and Software Engineers work collaboratively to develop and provide on-going support for Community Justice applications. A new updated version of the system is developed and released annually.
Central Market Agency – Market-Critical Central System for the Water Sector in Scotland
The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.
Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.
To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.
Castle Water – Water Supplier Billing Solution for High-Value Customers
Castle Water is the leading independent water supplier to businesses and organisations across the UK. In common with all suppliers, their customers with trade effluent (TE) are, proportionately, their highest value customers. Trade effluent billing is complex and unnoticed data issues cause substantial revenue loss. Castle had a clear and obvious need for a highly accurate billing solution.
Building from our experience of developing market settlement solutions for the English and Scottish markets we designed our trevi Billing solution and implemented and manage for Castle Water in Microsoft Azure using SQL Azure and .NET. The solution bills all services for TE customers, automatically generates adjusted bills and includes consolidated (group) billing. It is the most accurate and re-active TE billing solution available and bills every penny on-time.
Castle Water is recognised as a market leader in trade effluent billing and in making the process simple for their customers.
Caledonian MacBrayne – Sailing Towards a Modern Intelligent Workplace with O365
With a fleet of 33 vessels completing approximately 136,000 sailings a year, CalMac is the UK’s largest ferry operator providing a lifeline to communities across 200 miles of Scotland’s west coast.
Working closely with the CalMac internal management team, Bridgeall has put in place the foundations supporting the company’s digital transformation journey. Successfully delivered projects include an IBM Lotus Notes and SmartCloud migration to Microsoft O365; the transfer of CalMac’s Domino Intranet to SharePoint Online; together with support provided covering an organisation-wide O365 onboarding plan.
Be-IT – Flexible, Secure, Anywhere, Any Device Working
To support new premises, Be-IT Resourcing, a leader in IT recruitment, required a cloud-based office for staff delivering a flexible, secure environment supporting anywhere, anytime, any device access to business-critical information.
Bridgeall’s expert Managed IT Services team implemented an O365 solution with an E3 subscription plan including Exchange, SharePoint and Skype along with licences for Office 2013 Professional enabling Be-IT to collaborate and share key business information 24/7 for any location. The project established the foundations for a more agile, flexible way of working.
BUUK – Service Desk & Monitoring Platform Integration
BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.
BUUK embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users.
Bridgeall were approached to integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.
Be-IT – Modern Secure Asset Management
Be-IT Resourcing is a leader in IT recruitment, specialising in the sourcing of high calibre professionals. To meet the growing workforce demand for secure mobile working and ensure alignment with GDPR regulations, Be-IT sought to improve their IT security systems, policies and procedures. With no disruption to the day-to-day running of the business, Bridgeall’s expert Managed IT Services team delivered modern secure management for Be-IT assets through the implementation of Microsoft Enterprise Mobility and Security Suite (EMS), developed the company’s security policy and assisted in Cyber Essential Plus certification.