Managed IT

ADSM first reached out to Bridgeall regarding the migration

The Scottish National Investment Bank (“the Bank”) were looking to replace the Scottish Government technology solution and managed service, they were operating on at launch. After a competitive tender process, Bridgeall were appointed to implement and support a new tailored solution that included the procurement, setup and ongoing support of several goods and services.

Charing Cross Housing Association engaged Bridgeall to help them modernise their on-premise IT infrastructure. Bridgeall helped migrate key applications to the cloud and make a raft of security improvements across their IT infrastructure to better support hybrid working employees.

Sandstone (previously Grant Property) had limited internal resources and a complex range of third-party suppliers to manage their IT infrastructure. This was proving to be ineffective, and the team were actively looking for a new Managed IT Services partner to help them transform their IT. Bridgeall was recommended to Sandstone and invited to tender for the provision of Managed IT Services and to replace the existing suppliers and internal resources. Our team was a proactive partner who identified opportunities for improvement, simplified systems and brought everything in-house, helping to keep Sandstone’s network at peak performance and provide stability for the business.

Link Group, one of Bridgeall’s long standing customers, were selected by Welso Housing Management to be the preferred partner for the transfer of all homes and services. This meant that Link Group had two separate IT infrastructures that they were looking to merge to support greater collaboration and integration of the new business. Bridgeall were invited to work with Link and Weslo IT teams to assist the transition and Office 365 tenant migration works to complete the Weslo technical integration.

Bridgell implemented an email security solution to provide the business with effective cyber resilience capabilities.The solution increases REMT’s cyber resilience capabilities thereby preventing potential ransomware incidents, eliminating the impact of email outages, preventing data loss and protecting against malicious web activity all supported by staff cyber security awareness training.

With the rapid move to home working required as a consequence of the Covid-19 pandemic the organisation need a solution that would allow staff to access key business systems and continue to operate on a business as usual basis.

A Azure Virtual Desktop (AVD) solution was delivered to the REMT management & sales teams to facilitate remote working during the Covid-19 pandemic. AVD delivered a low risk, predictable and rapid desktop migration enabling a BYOD strategy and use of cost-efficient staff devices.

McCallister Litho Group (MLG) is a dynamic print services and fulfilment company based in Glasgow.

MLG approached Bridgeall with an ageing group of servers and out of date business applications that required overhaul. They were also concerned about their ability to recover from a disaster should a major IT failure occur. Bridgeall produced a detailed options report providing several solutions with varying levels of cost. Key was the introduction of Cloud Services in Azure and Office 365 delivering significant improvements to the Business Continuity Plan.

The final solution consisted of a hybrid network of on premise and cloud based virtualised Windows Servers combined with Office 365, backed by a fully managed IT support contract covering business hours and 24/7 system monitoring.

To support new premises, Be-IT Resourcing, a leader in IT recruitment, required a cloud-based office for staff delivering a flexible, secure environment supporting anywhere, anytime, any device access to business-critical information.

Bridgeall’s expert Managed IT Services team implemented an O365 solution with an E3 subscription plan including Exchange, SharePoint and Skype along with licences for Office 2013 Professional enabling Be-IT to collaborate and share key business information 24/7 for any location. The project established the foundations for a more agile, flexible way of working.

BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.

BUUK  embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users. 

Bridgeall were approached to  integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.