Applications

Edrington makes some of the world’s best-loved Scotch Whiskies – The Macallan, Highland Park, The Glenrothes and The Famous Grouse. The Group had a requirement to improve the way it managed and tracked casks.

Developed on a SharePoint hosted app built using the latest version of ASP.NET MVC and SQL Azure, Bridgeall delivered a modern Cask Tracking System now in use across multiple locations in both Spain and Scotland. It allows Edrington to track cask creation, repairs and movements providing a detailed history for every cask, data integrity and a wealth of accessible management information. The project was successfully delivered on-time and under budget.

Community Justice Scotland (CJS) is the national body responsible for reducing re-offending. An efficient and effective system for offender management is critical to achieving the organisation’s vision of breaking the cycle of re-offending.

Bridgeall is responsible for the support and on-going development of the Offender Management System used by CJS, the Scottish Prison Service, 1,200 social workers and 100 psychologists across 32 Local Authorities. A Bridgeall team comprising a Senior Project Manager, Solution Architect and Software Engineers work collaboratively to develop and provide on-going support for Community Justice applications. A new updated version of the system is developed and released annually.

The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.

Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.

To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.

Castle Water is the leading independent water supplier to businesses and organisations across the UK. In common with all suppliers, their customers with trade effluent (TE) are, proportionately, their highest value customers. Trade effluent billing is complex and unnoticed data issues cause substantial revenue loss. Castle had a clear and obvious need for a highly accurate billing solution.

Building from our experience of developing market settlement solutions for the English and Scottish markets we designed our trevi Billing solution and implemented and manage for Castle Water in Microsoft Azure using SQL Azure and .NET. The solution bills all services for TE customers, automatically generates adjusted bills and includes consolidated (group) billing. It is the most accurate and re-active TE billing solution available and bills every penny on-time.

Castle Water is recognised as a market leader in trade effluent billing and in making the process simple for their customers.

BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.

BUUK  embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users. 

Bridgeall were approached to  integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.