Delivering digital experiences to your users, customers and employees is a key objective for most organisations. This is where Microsoft Power Pages comes in, Power Pages lets you create public facing website and gated portals for your custom audiences.
When thinking about how your organisation might benefit from Power pages we have highlighted the below use cases as good examples.
What is Microsoft Power Pages
Microsoft Power Pages is a secure, enterprise-grade, low-code software as a service (SaaS) platform for creating, hosting and administering modern external-facing business websites.
Whether you’re a low-code maker or a professional developer, Power Pages enables you to rapidly design, configure, and publish websites that seamlessly work across web browsers and devices.
Customer Self-Service
This is the main use case organisations are deploying Power Pages for. You can provide a range of services to your customers, from taking sales and ticket requests, to showing them the status of active sales, tickets, requests. You can present and capture a range of information that allows you to provide a better service to your customers and improve productivity for your business.
Managing Suppliers and Partners
A very similar use case for managing customers. Partner and supplier onboarding and more efficient communication between both parties is useful. Shared information such as certifications, carbon footprint, contracts can all be managed via Power Pages.
Citizen Services
Within the Public and charity sector, the ability to provide access to services digitally is a great step forward. You can allow users and citizens to book services such as appointments or visits.
Application Processing
If part of your business involves a process where people apply for something, then you can use Power Pages for this. Whether this is for permits, or competitors or even jobs you can build a step-by-step application journey that is fully secure and then provide application status updates.
Data Reporting
You can easily embed Power BI reports into Power Pages, and this provides you with a great way of sharing information with external users while maintaining full control over the experience and access these users have.
As you can see from the above the range of use cases is quite large, the key is for there to be a process or interaction that could benefit from a digital experience. Combine this with the ability to integrate with both Power BI and Dynamics 365 and you have a great range of businesses and processes that could benefit from this. If you would like to learn more about Power Pages please contact us today.
