Project Description

ADSM first reached out to Bridgeall regarding the migration of their on-premises servers to Microsoft Azure and the rollout of Intune and Defender for Business across their full estate. Through this initial project the team wanted Bridgeall to take over their Managed IT Support Services, which was managed by an alternative provider. 

About ADSM 

Since the mid 1990s, ADSM has been at the forefront of the fight to reduce the amount of water used by UK organisations, bringing sustainability and economic benefits alike. They are the leading utility management specialist, with a proven track record of helping public and private sector organisations meet today’s global environmental challenges while delivering significant financial savings. Their mission is to reduce global water usage by 1% and help 5 million people out of water poverty.

Challenges facing ADSM

With the business growing at a rapid pace, ADSM was keen to modernise its IT infrastructure to create an environment more suited to a business of its size. Their existing managed IT services partner wasn’t meeting their needs and the team wanted to move to a Microsoft Solutions Partner (formerly Microsoft Gold Partner) who had experience with Azure. 

Bridgeall proposed a fully managed services solution starting with an in-depth assessment of the current environment. This was to understand what was required to deliver the services requested. Alongside this, where appropriate, we made recommendations for streamlining and improvement.  

We used the following framework to guide the process.

As a result of our efforts, the team has been able to realise the following benefits:  

  • Reduced cost and complexity of building and operating an IT infrastructure 
  • Increased flexibility to respond to market changes by scaling up (or down) as needed 
  • Improved levels of security and reliability across systems 
  • Freeing up time and resources for core business focuses 

Why choose Bridgeall as your Managed IT Services provider?

With Bridgeall you’ll have a proactive Managed IT partner with access to a highly experienced technical support team covering multiple technologies and solutions. You get instant access to a comprehensive knowledge base gained through supporting and consulting a diverse range of clients across multiple sectors. We have a high satisfaction rating from existing customers and 100% of our clients would recommend Bridgeall to others. Find out more about our Managed IT services here.