Barracuda offers a range of features aimed at helping organisations enhance their cybersecurity posture without the need for extensive in-house resources. In this article we highlight many features users can benefit from. 

24/7/365 Security Operations Center (SOC)  

One of the most important features is Barracuda’s XDR Managed Endpoint Security 24/7/365 Security Operation Center (SOC). The security professionals staffed within the SOC are in North America, Europe, and the Asia/Pacific regions, and are organised into multiple teams to provide support for escalations.  

This structure helps ensure that your organisation is protected by Barracuda XDR regardless of when, where, or what is happening. Security teams maintain the processes and tools necessary to operate an outsourced SOC for your organisation.  

This includes tuning the detections to minimise False Positives, providing a Playbook if a security incident is identified, and more. In the event of a breach, security experts can also assist via phone or video call to help minimize the time to remediation. 

Automated Response Capabilities 

Barracuda’s Managed SOC utilises automated response mechanisms to immediately contain certain types of threats, such as isolating a compromised device or blocking malicious IP addresses. Automation reduces the burden on analysts and speeds up mitigation efforts. 

Barracuda’s Managed SOC offers a comprehensive solution for organisations looking to enhance their cybersecurity with minimal in-house resources. The key benefits include continuous monitoring, expert support, advanced threat detection, and reduced operational complexity—all of which contribute to a stronger security posture and a lower risk of data breaches and cyber incidents.

Comprehensive detection 

Barracuda’s proprietary detection rules are powered by machine learning (ML) and are mapped to the MITRE ATT&CK framework, allowing faster threat detection, as well as a better ability to predict a hackers next move and readily identify where gaps may exist. 

Monitoring  

The XDR Managed Endpoint Security Service monitors endpoints for various security events. This includes detections such as deletion of groups, unauthorised changes, changes to two-factor authentication, and much more.  

Security incidents  

Security incidents are investigated and triaged by the SOC team are managed through the XDR Ticket system.  

  • Active incidents are represented by open Alerts in the XDR Dashboard.
  • Alerts are sent to specified email address(es) in the XDR Dashboard. 
  • Alarms are investigated by up to 3 tiers of security professionals prior to escalating to an alert.  

Alerts typically contain the incident including the event(s) from the Data Source or threat enrichment, follow-up steps to validate the risk, recommended remediation steps, and any steps the XDR team has taken.  

Remediation  

Threats detected are swiftly sent into the SOAR platform, which enhances the speed and efficiency of the investigation process. Leveraging automated workflows, the SOAR platform enriches the threat data contextually, expediting the process of understanding the potential impact and scope of threats. In turn, this accelerates alerting and response measures, enabling more agile and informed decisions in mitigating potential security risks. 

Reporting  

A variety of reports are available with this service. Most of the reports are available through the XDR Dashboard and can be scheduled to be sent via email. Other reports are delivered directly by our security teams.  

Many of the visualisations throughout the XDR Dashboard, such as the security insights noted above, can be used to build customized reports. The “build your own report” functionality is available in the XDR Dashboard found in the “Reports” section of the left-hand navigation.  

The “build your own report” functionality creates both HTML and PDF versions of the defined reports available through the XDR Dashboard. You can build customised reports starting with a blank report, using a template, or an existing report that can be modified. Once a report is built, Components can be edited, added, or removed.  

There is no limit to the number of custom reports an organization can create. Once created, reports can be sent out on a schedule or are available to view through the XDR Dashboard. There are two available templates for custom reports:  

  • Executive Report
  • Compliance: CMMC1 

Barracuda XDR Cloud Security is a  trusted partner in fortifying your cloud environment. This state-of-the-art managed security service acts as a tireless sentinel, continuously monitoring your cloud infrastructure for any signs of malicious activity. With Barracuda XDR Cloud Security, you gain peace of mind knowing that your digital assets are under the watchful eye of cutting-edge technology and seasoned security professionals. If you’d like to learn more about how Barracuda can benefit your business contact our team who can help.