Dynamics 365 Consultancy

Unlock the full potential of Microsoft Dynamics 365 with expert consultancy from Bridgeall. We’re a UK based Dynamics 365 partner that help organisations transform Sales, Marketing, and Customer Service with tailored solutions that deliver measurable business value.
Whether you’re at the start of your Dynamics 365 journey or looking to optimise your existing setup, our consultants provide guidance, implementation, and ongoing support to ensure long-term success.

Bridgeall provides end-to-end Dynamics 365 consulting and implementation services to ensure your solutions are deployed smoothly and effectively. From planning and migration through to configuration and user adoption, we make sure every stage is designed around your business needs.

We specialise in:

Dynamics 365 Sales – Manage leads, opportunities, and pipelines with embedded insights, LinkedIn integration, and intelligent automation to drive revenue growth.

Dynamics 365 Customer Insights – Gain a 360-degree view of customers, segment audiences, and deliver personalised marketing campaigns that improve engagement and ROI.

Dynamics 365 Customer Service – Enhance service delivery with intelligent case management, knowledge sharing, SLAs, and multichannel support that boosts customer satisfaction.

Ready to Unlock the Full Power of Dynamics 365?

Bridgeall’s certified Dynamics 365 consultants help organisations across the UK get more from their CRM — from strategy and implementation to optimisation and support. Whether you need Sales, Customer Insights, or Customer Service, we’ll guide you every step of the way.

Build Smarter, Stronger Sales Pipelines

Empower your sales team with the tools they need to focus on what matters: building relationships and closing deals. Dynamics 365 Sales brings structure, intelligence, and automation to your sales process. It is designed to help your sellers manage pipelines, opportunities, leads and more. It is embedded with out of the box streamlined processes to improve seller productivity.

Sales is a flexible, cloud-based solution and can be easily tailored to suit your organisation. It provides capability including lead tracking, sales workflows, reporting, opportunity management, and pipeline management.

Key benefits include:

• Lead and opportunity management with real-time insights.
• LinkedIn Sales Navigator and Office 365 integration.
• Streamlined workflows to improve seller productivity.
• Customisable sales processes and reporting dashboards.

Transform Your Marketing Engine into Growth

Deliver personalised experiences and make data-driven marketing decisions with Dynamics 365 Customer Insights. From segmentation to campaign measurement, we help you optimise every interaction.

Customer Insights is Microsoft’s Marketing solution. With Microsoft Dynamics 365 Customer Insights, your business can maximise its marketing outputs by segmenting your contacts, accurately measuring campaign results, increasing the quality of your leads, and much more.

Key benefits include:

• Customer journeys and workflow automation.
• Advanced segmentation for more targeted campaigns.
• Event management and marketing ROI tracking.
• Seamless integration with Dynamics 365 Sales for lead handover.

Elevate your Customer Experience

Improve customer satisfaction by giving your support teams the right tools to resolve issues quickly and effectively. Dynamics 365 Customer Service streamlines case management and enhances multi-channel engagement while automating the processes you use to handle enquires, complaints and cases with intelligent workflows and routing.

Customer Service is embedded with intelligence, knowledge management and virtual agents to help you provide the best quality of service to your customers. Ensure your customer service agents have the right information and escalation routes for each customer they deal with.

Key benefits include:

• Automated case routing and SLA tracking.
• Knowledge base and self-service portal capabilities.
• Real-time dashboards and performance reporting.
• AI-driven recommendations and virtual agent integration.

Choosing the right Dynamics 365 partner can make the difference between a system that simply works and one that truly transforms your business. At Bridgeall, we combine deep Microsoft expertise with a consultancy-led approach to ensure every project delivers measurable results.

Whether you’re looking to modernise sales, unlock deeper customer insights, or deliver outstanding customer service, Bridgeall’s Dynamics 365 consultants are here to help. We’ll work closely with you to design, implement, and optimise a solution that supports long-term growth.

Ready to get started? Our experts are here to guide you every step of the way.

Dynamics 365 Briefing

A focused session to help you explore how Dynamics 365 can meet your business goals. We’ll walk you through the core capabilities and identify where Dynamics 365 can add value to your organisation.

What’s included:

• Introduction to Dynamics 365 Sales, Customer Service & Customer Insights
• Tailored discussion based on your business priorities
• Demonstration of key features and integrations
• Recommended next steps for adoption

Dynamics 365 Health Check

Already using Dynamics 365? Our Health Check is a detailed review to ensure you’re getting the most out of your current setup. We’ll highlight risks, uncover opportunities, and recommend improvements.

What’s included:

• Review of licensing, governance, and security
• Audit of current usage, workflows, and features
• Performance and adoption analysis
• Detailed recommendations report for optimisation