Custom software support
With many years of experience supporting and maintaining existing custom applications, Bridgeall is able to take on and manage even the most heavily customised software.
• Reduce maintenance costs.
• Improve system stability and reliability.
With our commitment to the highest standards of software development and support, we ensure the efficiency and effectiveness of your business critical systems. Our range of custom software support services include:
• Application scoping and support service design.
• Support service transition.
• Service desk.
• Monthly service management reporting.
• Establish and support effective change management and governance.
• Bug fixing.
• Release management and installation.
• Application and integration services.
• Training for end users.
• Maintain effective documentation.
• Establish solid dev/test/live environments and release processes.
• Supply and manage hosted cloud server infrastructure.
We don't just fix bugs. We help you manage the impact of any changes to reduce risk, enabling you to extend the life of your systems. Our services are underpinned by clear and agreed contracts, effective stakeholder and account management and annual satisfaction surveys.