SharePoint digital mail room
Our Digital Mail Room solution, built on the Microsoft SharePoint platform, allows organisations to centralise their physical mail operations delivering real business benefits in terms of improved efficiency, cost savings, enhanced customer experiences through the more effective delivery of key services.
• Centralised mail processing.
• Measure and report on mail flowing through the solution.
• 24/7 any-place, any-device access for employees.
• Identify and prioritise areas for digitisation.
• Increased security and traceability.
• Reduction in physical mail within the organisation.
• Solutions customised to the specific needs of organisations with high mail volumes.
• Microsoft Gold Partner.
• Digital Mail Room built on the Microsoft SharePoint platform.
• A focus on business benefits - mobile working, productivity, cost savings and measurement.
• Digitisation of services reducing the volume of physical mail within the organisation.
Digital Mail Room allows for mail to be delivered to individuals or to groups. The solution allows for escalation of mail to Line Managers after a defined period of time has elapsed allowing the Line Manager to deal with the mail or rollover allowing the user more time to deal with it.
Users can also send mail on to other users within the organisation or return items of mail back to the administrators if it is not for them.
All of these actions are logged and reports can be produced showing the amount of mail flowing through the system in various states.
For more information, please see our Digital mail room case study.