Projects
Heineken – Streamlining Business Processes
Following a strategic decision to re-develop and standardise on Microsoft technologies, Bridgeall was selected from a competitive tender as one of Heineken UK’s SharePoint .NET and core ASP.NET preferred development partners based on our deep .NET experience, SharePoint know-how, agile development approach and rigorous software engineering discipline.
With the aim of delivering immediate improvements in business processes, the first project was to transition an Out of Hours Support Manager application from a variety of disparate departmental solutions, both Lotus Notes applications and spreadsheets, into a single application that streamlined the process for the business. This initial application would lay much of the framework for standardising subsequent applications. To ensure seamless integration, Bridgeall took a wider and longer-term view, developing a set of re-usable components and design elements that could be easily incorporated across the full programme.
The Association of Chartered Certified Accountants (ACCA) – Taking Back Control with Microsoft 365 Governance
The Association of Chartered Certified Accountants (ACCA) was undergoing a large
NHS GGC – Effective Project Management for NHS Greater Glasgow & Clyde
The NHS GGC were looking for a PMO solution to help them manage 100s of projects. Utilising SharePoint Online and Power BI, Microsoft’s data visualisation platform, the Bridgeall solution delivered a cost-effective way of standardising processes and documentation to support all stages of the project management lifecycle, reducing the need for less efficient processes.
Whyte & Mackay – Streamlining the Product Innovation Process
Our client Whyte & Mackay required a solution to manage their New Product Innovation process. Bridgeall delivered a Power Platform and Office 365 based approach to rapidly deliver a solution for the team. This was achieved using Power Apps to create a centralised solution and automating business process steps with Power Automate.
BUUK – Service Desk & Monitoring Platform Integration
BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.
BUUK embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users.
Bridgeall were approached to integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.
Central Market Agency – Market-Critical Central System for the Water Sector in Scotland
The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.
Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.
To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.
Rathbones – Responsive SharePoint Online Research Database
Rathbones looked to modernise a database application based on SharePoint 2007. Bridgeall developed and built a research database solution on top of SharePoint Online allowing users of the solution to view the companies’ up to date stock market data as well as internal and 3rd party research all in one location.
TFY Care – A Unique Approach to Tackle the Crisis in the Care Sector
Bridgeall supported Time for You Care with the development their platform that allows for the management and delivery of care to be more efficient and attractive to those delivering, requesting and receiving care, and which ensures that the traditional management overhead of running a care business is greatly reduced.
Sandstone – A Proactive Managed IT Services Partner Case Study
Sandstone (previously Grant Property) had limited internal resources and a complex range of third-party suppliers to manage their IT infrastructure. This was proving to be ineffective, and the team were actively looking for a new Managed IT Services partner to help them transform their IT. Bridgeall was recommended to Sandstone and invited to tender for the provision of Managed IT Services and to replace the existing suppliers and internal resources. Our team was a proactive partner who identified opportunities for improvement, simplified systems and brought everything in-house, helping to keep Sandstone’s network at peak performance and provide stability for the business.
WICS – Migration of Email and Shared Drive Content to the Cloud
Bridgeall implemented Office 365 for email and and migrate all file content from the on-premise shared drives into SharePoint Online in a structured manner. Consequently all versions of Office applications were upgraded and compliance ensured with Microsoft licensing.
Scottish National Investment Bank – A Complete Technology Solution
The Scottish National Investment Bank (“the Bank”) were looking to replace the Scottish Government technology solution and managed service, they were operating on at launch. After a competitive tender process, Bridgeall were appointed to implement and support a new tailored solution that included the procurement, setup and ongoing support of several goods and services.
Age Scotland – Power Platform Quickstart Case Study
Age Scotland, a leading charity, identified Microsoft’s Power Platform as a technology solution that they wanted to roll out across the business. The team were looking for support on the best way to do this and engaged Bridgeall. To help with this process, we delivered our Power Apps and Power Automate Quickstart package to help develop a framework for success and get the team delivering solutions.
SIA – M365 Migration & Adoption for the Security Industry Authority
Bridgeall worked in partnership with SIA to migrate them to Microsoft 365. Bridgeall migrated all services to Microsoft 365 with minimum disruption to SIA.
Link Group – A Power Apps Health & Safety Risk Assessment Solution
One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.
As part of an on-going relationship with Link, supporting the Group on its journey to becoming a Modern Intelligent Workplace, Bridgeall delivered a new Risk Assessment solution using Power Apps. The new solution delivered cost and productivity improvements by streamlining the process of raising actions, reviewing and approving Risk assessments before they are finally published for use.
Consequently, Risk Assessments are now worked through to an approved state producing a final Risk Assessment document for organisation-wide use.
McAllister Litho Group – Disaster Recovery with a Hybrid Cloud & On Premise Solution
McCallister Litho Group (MLG) is a dynamic print services and fulfilment company based in Glasgow.
MLG approached Bridgeall with an ageing group of servers and out of date business applications that required overhaul. They were also concerned about their ability to recover from a disaster should a major IT failure occur. Bridgeall produced a detailed options report providing several solutions with varying levels of cost. Key was the introduction of Cloud Services in Azure and Office 365 delivering significant improvements to the Business Continuity Plan.
The final solution consisted of a hybrid network of on premise and cloud based virtualised Windows Servers combined with Office 365, backed by a fully managed IT support contract covering business hours and 24/7 system monitoring.
Cumbria County Council – SharePoint Document Management for the Public Sector
Cumbria County Council, headquartered in Carlisle, employs over 10,000 staff and delivers a range of strategic services to the people of the county.
The Council wished to take advantage of a move to new premises by digitising physical mail they received. By ascertaining which departments received the most mail, the metrics would enable the Council to help digitise public services, resulting in more efficient and cost effective range delivery.
Bridgeall utilised the Council’s existing on-premise SharePoint 2013 Enterprise Farm to deliver a digital delivery document management solution which combined out-of-the-box SharePoint components with custom development covering the more complex requirements.