Transforming Work with Microsoft Teams (Videos)

Transforming Work with Microsoft Teams (Videos)

In our first blog post of 2017, we argued that successful digital transformation requires a combination of technology AND organisational change.

Effective use of digital technology and excellence in software development provide the foundations for working differently. The greatest business value is derived, however, when technology is used to support organisational change, transforming processes and systems, becoming an efficient, agile and fast moving organisation ‘fit for purpose’ in a digital age.

The failure to recognise this mutual dependency is one of the main reasons why so many organisations struggle to derive maximum value from technology. Digital technology creates new opportunities for working differently; working differently creates new opportunities for leveraging the full potential of emerging technologies.

From email to Enterprise Social

Take email as an example. In the space of two short decades, it has moved from being the most efficient and effective business communications tool available to a position where it is considered by many to be a major productivity buster.

Overuse and misuse of email has become a business practice that fails to die. Most readers will nod their head in agreement with the video below.


Evidence suggests that 60 per cent or less of our working week is spent productively with the three main productivity busters being constant interruptions, pointless meetings and excessive use of email.

These are symptoms of a wider organisational malaise.

The digital economy requires agile, flexible, fast-moving, open and collaborative organisations. Yet, many of our organisational structures are stuck in a pre-digital time warp, hierarchical, slow, cumbersome, ‘siloed’, linear and closed.


Emerging digital technologies provide exciting opportunities to rethink the way we work.

Microsoft Teams – a better way of working

Based on the above, we were delighted to see the recent announcement that Microsoft Teams, the chat-based workspace in Office 365, is now generally available in 181 markets and in 19 languages.

Since launching the preview version in November, more than 50,000 organisations have started using Microsoft Teams, including multinational brands such as Accenture, ConocoPhillips, Deloitte, Expedia, Sage, Three UK and many others.

Being fully integrated with Office 365, organisations of all sizes now have a coordinated suite of tools to enhance workplace collaboration, knowledge sharing and productivity including: Outlook for enterprise-grade email; SharePoint for intelligent content management; Yammer for networking; Skype for Business, voice and video; with the addition of Microsoft Teams as a hub for teamwork.

More details can be found on the Microsoft Office blog here.

The video below shows how it works:

The addition of Microsoft Teams to Office 365 should be of considerable interest to many of Bridgeall’s existing customers as they look for new, innovative ways to respond to the increasing demands of discerning customers, especially across the public sector and in the post-1st April deregulated water market.