According to figures released by MOSL*, and reported by Utility Week, thousands of business water customers have already switched retailer in the first week of the Open Market. In what was described as an “encouraging start” for the competitive market, an estimated 8,876 premises switched water retailer in the first week. This is in addition to the 7,500 customers pre-switchin ...

From Monday of this week, the non-domestic water market in England has been open for business. Over a million commercial water customers (businesses, charities and public sector organisations) can now shop around and choose their preferred retail service provider. The ‘Open Market’ is expected to deliver a wide range of benefits to commercial customers including: better value ...

Earlier this month, we reported that an article by Stephen Beer, Bridgeall MD, had just been published on Utility Week, the leading hub web site for the UK utility industry – Digital Transformation in the Deregulated Water Market. The article questioned whether the industry was ready digitally for the post-1st April competitive market. Water company management should assess th ...

In a recent blog post, we argued that there would be ‘winners’ and ‘losers’ in the deregulated non-domestic water market in England. ‘Winners’ will be water utilities who leverage the full potential of digital technology to drive competitive advantage in at least five key areas: engaging and connecting with customers; building digital operating advantage; deriving actionable i ...

Building on our considerable experience* in the water utility sector, an article by Stephen Beer, Bridgeall MD, has just been published on the Utility Week web site...

 

This looks like an interesting exhibition and conference being organised by Utility Week Live built around what they consider to be the top ten technologies transforming the utility industry. These include: Cloud Computing, Demand Response, Electric Vehicles, Energy Storage, Geographical Information Systems, Internet of Things, Machine Learning, Smart Metering, Solar and Wind ...

A new report from McKinsey provides further evidence of a strong positive correlation between digital maturity and subsequent financial performance (see also our previous blog post Digital Leaders Outperform Digital Laggards). In an era of rapid digital change and digital disruption, the report concludes that “bold, tightly integrated digital strategies will be the biggest dif ...

In a recent blog post, we argued that there would be ‘winners’ and ‘losers’ in the deregulated non-domestic water market in England. ‘Winners’ in the post 1st April ‘open market’ will be water utilities who leverage the full potential of digital technology to drive competitive advantage in the following areas: engaging and connecting with customers; building digital operating ...

As we enter 2017, the English water industry faces a range of challenges. Two of the most important of these are deregulation of non-domestic water supply and digital transformation. Deregulation From the 1st April this year, and following the example set by Scotland in 2008, 1.2 million commercial water customers in England (businesses, charities and public sector organisat ...

Bridgeall, a Microsoft partner and one of Scotland’s leading IT services companies will work with the technology company CGI to develop the central market system for the English water industry organisation Market Operator Services Ltd (MOSL).  CGI’s central market system will be adopted by MOSL as the underpinning solution for its central market operating system (CMOS). The CM ...