A previous blog post presented a short summary of progress made during year one of the open water market in England, deregulated on 1st April 2017. The post concluded that the first twelve months been very successful but with some outstanding issues remaining to be resolved. These included poor data quality, inaccurate billing, customer service and SME market awareness. Similar ...

As reported previously, Bridgeall played a key role in the successful launch of the deregulated Open Market for commercial water in England which came into effect on the 1st April last year (see Bridgeall’s Deep Water Knowledge Delivers Certainty for English Water). Working closely with CGI, we successfully launched the Central Market Operating System (CMOS), the system underpi ...

In Part 4 of our series on 'Introducing Bridgeall', we present a representative sample of recent projects providing a snapshot of what we do. Bridgeall has successfully delivered client projects across a broad range of sectors including Utilities and Energy, Central and Local Government, Financial Services, Education, Health, Manufacturing, Transportation, Professional Services ...

This, as they say, is cool! Microsoft has recently announced preview of the Power BI for Mixed Reality app. As regular readers of the Bridgeall blog will know, we are strong advocates of the business benefits to be derived from using Power BI, a suite of tools from Microsoft that automatically transforms your organisation’s data into rich visuals. Positioned as a leader in Gart ...

According to figures released by MOSL*, and reported by Utility Week, thousands of business water customers have already switched retailer in the first week of the Open Market. In what was described as an “encouraging start” for the competitive market, an estimated 8,876 premises switched water retailer in the first week. This is in addition to the 7,500 customers pre-switching ...

From Monday of this week, the non-domestic water market in England has been open for business. Over a million commercial water customers (businesses, charities and public sector organisations) can now shop around and choose their preferred retail service provider. The ‘Open Market’ is expected to deliver a wide range of benefits to commercial customers including: better value f ...

Earlier this month, we reported that an article by Stephen Beer, Bridgeall MD, had just been published on Utility Week, the leading hub web site for the UK utility industry – Digital Transformation in the Deregulated Water Market. The article questioned whether the industry was ready digitally for the post-1st April competitive market. Water company management should assess the ...

In a recent blog post, we argued that there would be ‘winners’ and ‘losers’ in the deregulated non-domestic water market in England. ‘Winners’ will be water utilities who leverage the full potential of digital technology to drive competitive advantage in at least five key areas: engaging and connecting with customers; building digital operating advantage; deriving actionable in ...

Building on our considerable experience* in the water utility sector, an article by Stephen Beer, Bridgeall MD, has just been published on the Utility Week web site...

 

This looks like an interesting exhibition and conference being organised by Utility Week Live built around what they consider to be the top ten technologies transforming the utility industry. These include: Cloud Computing, Demand Response, Electric Vehicles, Energy Storage, Geographical Information Systems, Internet of Things, Machine Learning, Smart Metering, Solar and Wind – ...